To confirm or cancel a trip, you can speak with a customer service representative or you can use our automated system. Assist customers with service requests, reservations, cancellations, complaints and various triprelated issues. Current accessaride paratransit customers can book and manage trips using the my aar trip planner. Sms delivery only if a visual voicemail application is setup in your phone, the sms will be. Access takes you anywhere a metro bus, seattle streetcar or sound transit. Use the tabs or the previous and next buttons to change the displayed slide. With ezpay online, you can view your balance and add money to your account, as well as view your transaction history. The driver may ask to see your metroaccess id card. Please refer to the accessaride phone directory for phone numbers and calling instructions. Please remember metrolift is a shared ride service and you must allow sufficient time to stop and pickup other passengers. Metro recommends that you plan to arrive at your destination 45 minutes to an hour ahead of your. When snow falls in king county this winter, make sure you can get where youre going safely. If your email is associated with an account, we have sent a password reset link to your email address. Application for metroaccess doortodoor paratransit.
To ensure the health and safety of our employees and riders, we are asking that you do not schedule a trip using access if you have been confirmed to have covid19, or going to a facility to be tested for covid19. Using metro instead of access is a convenient, less. When you book a trip, the amount of the fare will be deducted from the balance at that time. Materials may be returned at our outside book drops and curbside pick up of holds begins mon, may 4. Metroaccess is offering its regular weekday schedule to metro access certified customers, but is asking riders to only book essential trips. Submit questions about the service, or submit feedback on. If you do not have enough money in your ezpay account when you book a trip, you will be expected to pay with cash, token or other fare media at the time of boarding. A carousel is a rotating set of images, rotation stops on keyboard focus on carousel tab controls or hovering the mouse pointer over images. Free fare program other transit resources access services. Metroaccess ezpay is a service designed to provide a convenient way for customers to prepay for their trips, thereby reducing the need for fare payments using cash, tokens, and farecards.
Your login information is the same as the instantaccess system. Visit to create and view custom trip lists with additional search filters, personal trip calendar, and available rewards. Registered metroaccess customers may book or cancel trips online at standard booking site. Please be aware of occasional metro website issues and disruptions to rider tools such as our metro trip. This unique publicprivate partnership leverages eleven separate federal and state funding sources to create an affordable mobility option for riders. Click on yes, delete my account to confirm your choice. Please enter your metroaccess identification number, and then press the next button. A guide for using the metroaccess service provided by the washington dc metro system. To book a trip through yellow cab, sufficient funds must be available on your accessaride card. The service provides daily trips throughout the transit zone in the washington metropolitan region. The evening before your trip, you will receive a telephone call from the automated system reminding you of your scheduled trips for the following day.
Buy your metrolink mobile tickets online and use them on the go. To book or cancel trips online, you may use your metroaccess customer id number to log in. If you miss the notification call, your trip is still scheduled. If you subsequently cancel the trip, the fare will be automatically refunded to your account immediately. Vanpool program rideshare king county metro transit. We pay respect to their elders, past and present, and to their cultural and spiritual connections to country.
Nextrip is a service designed to help take the guesswork out of bus and rail arrivals and help you to get to your stop at the same time as your bus or train. Shared ride means that multiple passengers may ride together in the same vehicle. Metroaccess is a sharedride, doortodoor, paratransit service for people whose disability prevents them from using bus or rail. Metroaccess online capital metro austin public transit. This service is available for trips scheduled for weekdays only, monday to friday. You will receive an email response to your trip request two. Metroaccess is a shared ride public transportation service for individuals in the washington dc metropolitan area who are unable to use fixedroute public. Customers are responsible for all charges that exceed the cards balance. Since aar is a sharedride service, you may be offered a pickup time that is up to an hour earlier or later than the time requested. Contact metro transit today to figure out the best option for your company and employees. With metropass, your participants gain access to deeply discounted, unlimitedride transit passes. Find the next departure times of transit service at your stop by texting your stop id to 62550. Metroaccess is a demandresponse, sharedride service for people whose disabilities prevent them from riding our other bus and rail services. Access transportation accessible services king county metro.
Traveling with metroaccess is easier with metroaccess online, available 24 hours a day. Access fares can be paid in any combination of cash and tickets equaling the exact fare. Access is a coordinated, sharedride paratransit service, which has been providing doortodoor, advanced reservation transportation in allegheny county since 1979. Find a metro vanpool look for a vanpool along your route. The term paratransit in this section refers to transit that is parallel in service to fixedroute bus. Here are some terms you need to know when you reserve a trip. King county metro is creating a worldclass, integrated public transportation network. Upon the taxis arrival, your card will be swiped on the meter and the value of the ride deducted.
Metroaccess is a shared ride public transportation service for individuals in the washington dc metropolitan area who are unable to use fixedroute public transit due to disability. Create, cancel and confirm metroaccess trips in realtime. Call 3015625360, press 2 for trip status, and then press 2 to speak to a customer service representative tty 3015887535. Application for metroaccess doortodoor paratransit service for people with disabilities do not mail or fax application transit accessibility center 600 5th street, nw washington, dc 20001 between chinatowngallery place and judiciary square metro stations. Voicemail to text vmtt is a fully automated service that converts your voicemails to texts and delivers them straight to your phone or email. Metroaccess began operation in may 1994, and since then, annual ridership has grown from 200,000 to over 2. Metro acknowledges the traditional owners of the land on which our rail network operates, the peoples of the kulin nation. Please note that ezpay is a prepay system and you must have enough money in your account when you book a trip in order to prepay for the trip. We will answer your questions and connect you with your local transportation management organization tmo to assist you every step of the way. You can make requests for next day travel via email the day before you wish to travel until 3 p.
To reach a customer service representative, call 3015625360, press 2 for trip status, and then press 2 to speak to a customer service representative. Member login login now to your metro times account to access instant message, mail and matches if you already have a metro times account, just type in your member id, password and click ok for access to instant messages, interests, customized searches, mail and more. Shared ride means that multiple passengers may ride together. Special transit services metroaccess service directory. Can i book a trip over the phone and still pay with my ezpay account. You will need your numeric metroaccess client id and password to log in. King county metro moving forward together king county.
Current access aride paratransit customers can book and manage trips using the my aar trip planner. Beginning monday, february 25, accessaride aar customers can request accessaride trips via email. Welcome to the online system for metro s ada paratransit service. The program provides students, faculty and chaperones access to 21 approved destinations on metro bus andor rail service. You have been asked to login again for security reasons. Enter complete home and work addresses below for the most accurate list results.
Metroaccess ezpay is a service designed to provide a convenient way for. We provide services that extend library and archival services by providing access to the tools knowledge producers needs in order to create, share, and preserve their messages. Get important voicemail messages wherever you are in a meeting, at the game, or in a noisy restaurant. Your login id is your metroaccess customer id number. Nextrip uses satellite technology to find the specific location of a bus or train. Request or make changes to subscription trip service. Welcome to the online system for metros ada paratransit service.
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